Fieldsheer

I'd like to thank the customer service rep, Christina Kat. She has been incredibly helpful with resolving issues with the batteries that I had in my products. While that was frustrating, the process of working with her to resolve, it was not. I feel that it is important to give credit where it's due. So thank you very much, Christina, and thank you for having a company culture that allows for people to have a positive attitude when it comes to customer service. So thank you very much, and I look forward to working with this company again in the future and buying their products.

Thank you so much for taking time out of your day to work with us. I'm the manager of the Rep that you are just working with, and I'd like to do something a little bit unusual. If you felt like that rep gave you exceptionally good service, then I want to recognize them publicly. But I don't want to use my words. I want to use your words. Would you consider filming a really short video? Just sharing your experience that you had with them? If you do, I will then send that around inside our company and I'll even consider featuring it on our website or social media. I really look forward to hearing what you have to say.

Tommy K